Customer Satisfaction - Milescraft

Customer Service

Customer Satisfaction


“Thank You again for your help! It is company ’s like yours that I would stay with. Not all are like yours, believe me.

Happy Holidays to you!”

Thanks, Gord


“WOW, I never get such a quick response.  I thank you very much.”

Rich Meroney


“This was the first time I ever dealt with Milescraft, and I  must say that I am very impressed!”

John Duro


“Thanks for your professional help.  I appreciated your demeanor and assistance.  I did install the bushing – yep, that solved the carving problem.  Thank you for sending the new replacement letters! I found the dust collector for the DWP611 – I had it but never have used and it and basically I did not know what it was really for.  I installed it and it works great!

So you solved all my issues and I am so appreciative of your expeditious help.  You are an impressive asset to your company!

I’ll be in my shop and making signs all day today!”

George Gabbert


” I contacted Milescraft. They quickly (I mean next day!) contacted me and rectified the issue. I am satisfied that Milescraft stands by their products, ensures quality and provides outstanding customer service. Inadvertent errors can happen and as long as they can be fixed, I’m a happy customer. Thus I will not hesitate to purchase Milescraft products in the future.”

Gary Teti


“I deal with a wide variety of companies and you guys are by far in the top 2 or 3 as far as customer service goes.  Your response rate is incredible; like off the charts fast.  On top of that, you’re personable and it’s exactly what the woodworking community talks about.  People would much rather give their money to companies who pay attention and engage.  So keep it up please.”

Pete Dettorre
Dettorre Furniture


” Thanks greatly for the callback. That has to be the customer service, of ALL customer service! Congratulations and thank you!”

Jake Leonard


“Your company is obviously concerned about the products they sell. Thanks again, I do appreciate your help.”

Kevin