Customer Service

Privacy Policy


General

This Privacy Policy applies to the privacy of users of the www.milescraft.com web site (hereinafter “Site”). This privacy policy outlines the information Milescraft and their dealers, distributors, and affiliates (collectively the “Company,” “we,” or “us”), will collect during your visit to the Site and how we will use the information. This Privacy Policy does not apply to any other activities of the Company.

Internet Privacy and Information Collected

We respect your right to privacy. We do not collect personally identifiable information (your name, address, telephone number, or email address) about you from the Site unless you voluntarily provide it to us. During your visit to the Site, we will collect non-personally identifiable information regarding your usage of the Site. We use this information to monitor Site usage, enhance the Site, and as otherwise stated in this Privacy Policy or on the Site. You may visit the Site without providing any personally-identifiable information.

Personal Information

We will only collect personal information if you choose to enter that information. This information is limited to your name, email, address, and phone number.

Information Shared with Third Parties

Unless otherwise stated at the time of collection, we do not sell or disclose personally identifiable information provided to us to any third parties.  There are exceptions to this policy, such as (a) you specifically authorize the disclosure, (b) disclosure is necessary to provide service to you, or (c) disclosure is required by law.

Please be aware that when you provide personally-identifiable information to us in connection with a transaction or event that we sponsor with a third party, you may also be providing that information to the third party. We are not responsible for the privacy policies of the third party. We may share non-personally identifiable information with business partners and other third parties to evaluate or enhance the Site. Such information may include, for example, the number of visitors to the Site and the specific pages visited. Non-personally identifiable information may also be disclosed if it is required by law.

Links to Third Party Sites

Our Site includes links to or frames of websites of third parties. We are not responsible for the content or privacy practices employed by third party websites. Other websites may have different privacy policies or no privacy policy. Users should review the privacy policies of any web site before providing personal information. If you provide any personal- identifiable information while visiting any third party web site that is linked from or framed by the Site, you will be providing the personally-identifiable information to the third party owner of that site.

Opting Out Questions About the Policy

If you do not want us to contact you via email, you can remove your name from our email solicitation lists by contacting info@milescraft.com or via the unsubscribe link in the marketing email. All concerns or questions about your privacy related to online advertising should be addressed through our Privacy Policy administration, which can also be reached by contacting info@milescraft.com.

Placing Online Orders

When placing an order online we will only collect personal information that you choose to enter. By placing an online order you agree you to receive email notifications about your order; including order completion and a review request from Customer Reviews on behalf of Milescraft.

Communications with Users of the Site

We may contact you and our customers by email to conduct online surveys, provide information on new products and services, or to inform you of special promotions. If you receive an email from us that you do not wish to receive, you may contact info@milescraft.com and ask us to remove you from our list.

Cookies

We may use “cookies” to collect IP addresses and information regarding your usage of the Site and to provide better service to you. A cookie is a small file that is stored on the hard drive of your computer that is available for future access when you return to the Site.

Contests

We may offer contests for which we may collect personal information (such as name, age, address, email, city, state, and phone number).

Privacy Policy Updates

We may amend this Privacy Policy from time to time. Thank you in advance for your cooperation.