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"When I first saw the Design/Inlay Kit #1207, made by Milescraft, it brought a pleasant memory to mind. In the past, I had purchased the AccuDrillMate #1318 from Milescraft. I had a problem with a bearing in the head assembly. I called Milescraft and told my story to a pleasant woman in charge of customer service and sales support, who first apologized for the defective drill component, then in the next breath told me a new part is on the way. This was the first tool I bought from Milescraft, and the defect showed up right after I received it. After that pleasant and fast solution to my problem, I have never had a obstacle stopping me from purchasing a product, or tool from Milescraft. I found out early on, that Milescraft is all about quality products, and customer service.
As a result of buying this Design/Inlay Kit #1207 and learning how easy it is to use, I realized that, with this product, the only thing preventing someone from, creating a great design or inlay, is lack of imagination. Before retiring, I owned a service oriented company. I worked with all kinds of products and parts. I now know, that if this design/Inlay kit was around when I was in business, it may have been able to be used in making a company logo, or for new customer attraction, and also in aiding by design "customer loyalty". I can honestly say that Milescraft is a very innovative, service minded company that manufactures quality products and tools. In the past, I have been burned and disappointed by a clever ad, and a substandard manufacturer. For my woodworking hobby, I am totally confident, I have found the right source to make my purchases from, for the right reasons.
If in the unlikely event, there is another problem with a Milescraft product, I already know how they will respond. By the way, I have found this design/inlay kit to be a whole lot of fun to use and enjoy. (Check out the video). I would wholeheartedly recommend this product and this company to others.
"As an avid woodworker, I am always seeking vendors that carry supplies and products that I can count on. I often need specialty items and accessories that are not able to be found in a nearby store. I was introduced to the Milescraft brand through other woodworkers and I have ordered some products and put them all to use. I am very impressed by the quality of their products, selection, and innovations.
When you are managing multiple projects simultaneously in your shop, every little bit of time savings is a benefit. Milescraft carries products that are capable of delivering consistent results, speeding up production time, and getting the job done safely. I have personally used their Dowel Jig Kit on a large project and was very satisfied with how easy it was to use. In addition to the included instructions for the kit, Milescraft has a variety of tutorials and how-to videos at your disposal to assist you with some of their products.
In addition to my satisfaction with their products, their customer service team is very friendly and responsive. They were able to answer questions that I had about the products and get items shipped out to me fast! If you are somebody like me, who likes to have the right tools for the job, prides themselves on producing quality work, and likes to have positive interactions with a company they deal with frequently, I would strongly recommend you allow Milescraft to be your supplier for all things woodworking related.
"I like to think, I am an organized person, but like a lot of other people when I go to start on a project, I find myself spending way to much time gathering up all that I need to do the job with. I am, also guilty of not always putting things back where they belong, so add a bit of frustration into the mix. Now, along comes Milescraft to show me what some design ingenuity and a bit of imagination mixed with common sense can achieve. A complete wood dowel kit, with every single item, one needs to install 3 different size dowels. They even threw in a handle on the case to carry it with. I was thrilled to open it up for the first time and see the logic behind such an all-inclusive product, and I realized once again, that I am not that organized. You should really take a peek at the Milescraft #1309/1359 DowelJig Kit. A kit like this, (using dowels) really makes a project look finished off in a quality fashion, no screws or nails showing. I believe, I will stick with dowels for my future projects. Since getting this kit, I must have used 65 dowels with professional looking results. Oh, by the way, I now know why Milescraft uses the slogan "Always the better Idea".